Teams Direct Routing empowers businesses to leverage their existing PBX with Microsoft Teams. It enables seamless connectivity and enhances the overall employee experience. IT administrators play a crucial role in configuring Direct Routing, ensuring seamless integration and optimal performance. Initially, assess your current infrastructure and

Direct Routing for Microsoft Teams provides a way to seamlessly link your existing phone system with the power of Teams. This means you can make and receive calls directly through the Teams application, removing the need for separate tools. With Direct Routing, you get enhanced features of Teams calling, such as call forwarding, voicemail transcrip